# Real-Time Tracking — PostFrame — EternalEngine

Track email opens, clicks, bounces, and unsubscribes in real-time. PostFrame gives you complete visibility into every email you send.

[Back to PostFrame](https://eternalengineos.io/features/postframe/)Analytics & Tracking

# Know what happens after send

Ten events — queued, sent, delivered, opened, clicked, bounced, complained, failed, deferred and unsubscribed — each one written to the log as it happens, stamped on the email, and available as a signed webhook.

[Start free](https://app.eternalengineos.io/signup?plan=free&interval=annual)[PostFrame overview](https://eternalengineos.io/features/postframe/)

PostFrame — Analytics

98.2%

Delivered

34.1%

Opened

8.7%

Clicked

0.3%

Bounced

Live Event Feed

sara@globaltech.io opened "Q1 Proposal"2s ago

mike@novabuild.co clicked "View Invoice"18s ago

team@acme.com delivered "Welcome email"45s ago

old@example.com bounced — mailbox full2m ago

## Every event, captured

PostFrame tracks the complete lifecycle of every email from queued to delivered to engaged.

[### Delivery Confirmation Know the moment the recipient's mail server accepts the message, with the provider's response stored on the event. See delivery confirmation →](https://eternalengineos.io/features/postframe/tracking/delivery-confirmation/)[### Open Tracking A one-pixel image records the first open with its time, IP address and user agent — deduplicated so one reader counts once. See open tracking →](https://eternalengineos.io/features/postframe/tracking/open-tracking/)[### Click Tracking Every link becomes a signed redirect. See which URLs get clicked and by whom, with the Links report ranking them. See click tracking →](https://eternalengineos.io/features/postframe/tracking/click-tracking/)[### Bounce Detection Hard bounces suppress at once; soft bounces after three in seven days; and a bounce rate above 5% pauses sending. See bounce detection →](https://eternalengineos.io/features/postframe/tracking/bounce-detection/)[### Complaint Handling Spam complaints suppress the address immediately, and a complaint rate above 0.1% pauses sending until it recovers. See complaint handling →](https://eternalengineos.io/features/postframe/tracking/complaint-handling/)[### Unsubscribe Management RFC 8058 one-click unsubscribe headers, signed links, a per-workspace suppression list and unsubscribe groups. See unsubscribe management →](https://eternalengineos.io/features/postframe/tracking/unsubscribe-management/)

## The delivery log, live

The Logs page inside PostFrame: every sent and delivered event as it arrives, with the recipient and subject. The [analytics reports](https://eternalengineos.io/features/postframe/multi-tenant/dedicated-analytics/) roll the same events up by day, domain, provider and link.

Click to enlargeWatch deliveries land in real time.

Questions

## Tracking, answered

Which events does PostFrame track?

Queued, sent, delivered, opened, clicked, bounced, complained, failed, deferred and unsubscribed. Each one is written to the log, moves the email's status, and can be sent to your endpoint as a signed webhook.

Is open tracking accurate?

It is a signal, not a headcount. Some clients block remote images so those opens are never seen; others prefetch images and can register an open without a human reading. PostFrame deduplicates repeat opens so one reader counts once.

What protects my sender reputation automatically?

Hard bounces and complaints suppress the address at once, soft bounces suppress after three in seven days, and sending pauses when the bounce rate passes 5% or the complaint rate passes 0.1% over 24 hours — both thresholds adjustable per workspace.

Where do I see all of this?

The Logs page shows events as they arrive, the Emails page shows each message's status, and the analytics reports roll everything up by day, domain, provider and link.

## Run your business from one place.

Five plans, seventeen launch apps, one dashboard. Set up in under 5 minutes — change tiers any time.

[Start free$0 forever &bull; No card &bull; Upgrade any time](https://app.eternalengineos.io/signup?plan=free&interval=annual)[Talk to Sales](https://eternalengineos.io/contact/)

From $0 · Basic $9.95/mo · Save 20% on annual billing · Upgrade or downgrade any time

MonthlyAnnual — Save 20%

### Starter

$9$7/mosave $22/yr

Get started with transactional email.

- 5,000 emails / month
- 1 sending domain
- SPF, DKIM & DMARC verification
- Open & click tracking
- 7-day data retention
- Ticket support

[Choose Starter](https://app.eternalengineos.io/signup?addon=postframe&tier=0)

MOST POPULAR

### Growth

$24$19/mosave $58/yr

For growing teams and products.

- 10,000 emails / month
- 3 sending domains
- SPF, DKIM & DMARC verification
- Open & click tracking
- Webhooks & API access
- 14-day data retention
- Ticket support

[Choose Growth](https://app.eternalengineos.io/signup?addon=postframe&tier=1)

### Pro

$69$55/mosave $166/yr

For high-volume senders.

- 50,000 emails / month
- Unlimited sending domains
- SPF, DKIM & DMARC verification
- Open & click tracking
- Webhooks & API access
- 30-day data retention
- Dedicated IP add-on
- Priority support

[Choose Pro](https://app.eternalengineos.io/signup?addon=postframe&tier=2)

### Enterprise

$149$119/mosave $358/yr

For organizations at scale.

- 200,000 emails / month
- Unlimited sending domains
- SPF, DKIM & DMARC verification
- Open & click tracking
- Webhooks & API access
- 90-day data retention
- 1 dedicated IP included
- Custom SLA
- Priority support

[Choose Enterprise](https://app.eternalengineos.io/signup?addon=postframe&tier=3)

**PostFrame is billed separately, on top of any EternalEngine plan.**Every base tier ([Team](https://app.eternalengineos.io/signup?plan=starter&interval=annual), [Pro](https://app.eternalengineos.io/signup?plan=professional&interval=annual), [Business](https://app.eternalengineos.io/signup?plan=business&interval=annual)) ships with PostFrame at sensible defaults. The add-on tiers above buy higher email volume, longer retention, and dedicated IPs.

Prices shown do not include applicable tax.
