# Separate Suppression Lists — PostFrame — EternalEngine

Bounced addresses and unsubscribes are tracked per-tenant. One organization's suppressions never affect another organization's sending ability.

[Back to Multi-Tenant](https://eternalengineos.io/features/postframe/multi-tenant/)

Enterprise Architecture

# Separate Suppression Lists

Bounces, complaints, unsubscribes and manual blocks are rows in your workspace's list. Add addresses or whole domains, check one before you send, and remove an entry when a mailbox comes back.

[Start free](https://app.eternalengineos.io/signup?plan=free&interval=annual)[Multi-tenant overview](https://eternalengineos.io/features/postframe/multi-tenant/)

## Independent Suppression Management

Per-tenant bounce lists

Hard-bounced addresses are suppressed only for the tenant that experienced the bounce

Independent unsubscribes

An unsubscribe from Tenant A's email does not suppress the address for Tenant B

Tenant-scoped complaints

Spam complaints are tracked and suppressed per-tenant — not globally

Your admins manage it

Review the list, add an address or a whole domain, bulk-import blocks, or remove an entry that should send again

Suppression Scoping

Bounce suppression per workspace

Hard bounces suppress at once; soft bounces after three in seven days

Unsubscribe lists independent

Opt-outs scoped to the tenant that sent the email

Complaints scoped to source

Spam reports tracked per sending organization

Admin override per-organization

Tenant admins manage their own suppression entries

## Keep exploring PostFrame

[### Bounce detection Hard and soft bounces, and the three-in-seven rule. Open Bounce detection →](https://eternalengineos.io/features/postframe/tracking/bounce-detection/)[### Unsubscribe management One-click opt-out and unsubscribe groups. Open Unsubscribe management →](https://eternalengineos.io/features/postframe/tracking/unsubscribe-management/)[### Complaint handling Spam complaints suppress immediately. Open Complaint handling →](https://eternalengineos.io/features/postframe/tracking/complaint-handling/)

Questions

## Common questions, straight answers.

What ends up on the suppression list?

Addresses that hard-bounced, soft-bounced three times in seven days, complained, or unsubscribed — plus any address or whole domain your team adds by hand, one at a time or in bulk.

Can I check an address before I send?

Yes. The suppressions API has a check endpoint, and every send also checks all recipients — to, cc and bcc — against the list before it is queued.

Can I remove an address that should receive email again?

Yes. Delete the entry by ID or by email address from the suppressions page or API; the next send to that address goes out normally.

Does an unsubscribe in another workspace affect me?

No. Suppression rows carry the workspace ID and sit behind row-level security, so another workspace's opt-outs never touch your sends.

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