# CrewGrid — Field Service Dispatch | EternalEngine

CrewGrid runs field service operations end to end — work orders, crew dispatch, GPS check-ins, and route optimization. Pro tier and above.

CrewGrid — Field Service Dispatch

Pro+

# The right crew. The right job. On time.

CrewGrid runs your field operation from the dispatch board to the signature. Raise work orders, assign crews on a live map, verify arrivals with GPS, and close every job with before-and-after photos and a customer signature. Built for installation, maintenance, repair, inspection, and emergency work.

[Start free](https://app.eternalengineos.io/signup?plan=free&interval=annual)[Request a Demo](https://eternalengineos.io/demo/)

GPS-verified check-inLive dispatch mapPhoto + signature proof

Dispatch Board — Tuesday3 crews live

WO-4182 · HVAC install

Crew Alpha · 14 Birchwood Ave

On site

WO-4183 · Boiler repair

Crew Bravo · 9 Marlow Court

En route

WO-4185 · Site inspection

Unassigned · urgent

Assign

Crew Alpha · check-in38 m from site

PhotosBefore ✓ · During ✓

Open work orders3

📍 GPS check-in within 500 m enforced→ Signature on complete

Example data

From board to signature

## Every job, the same disciplined path.

Field work is messy. CrewGrid gives it a state machine — so a job never slips between dispatch and done.

01

### Raise the work order

Log the job with type, priority, site address, and GPS coordinates. Installation, maintenance, repair, inspection, or emergency — each tracked from assignment to sign-off.

02

### Dispatch the crew

Assign — or bulk-assign — work orders to the right crew. Watch every team on the live dispatch map, with skill-matched routing so the closest qualified crew takes the job.

03

### Check in on site

Technicians check in with GPS verification — arrivals only count within 500m of the site. Status walks the state machine: en route, on site, in progress.

04Signed

### Complete with proof

Before / during / after photos, customer signature on completion, and the assignment closes. Notifications fire and the record links back to the project.

Capabilities

## Field operations, accounted for.

Work orders, crews, GPS check-ins, and photo proof — the moving parts of a field team, each tracked and tenant-isolated.

### Work Order Lifecycle

Five job types — installation, maintenance, repair, inspection, emergency — across four priorities. A status state machine walks each order from assigned to completed, and a completed order can't be quietly edited.

### Crew Dispatch & Live Map

Assign or bulk-assign work orders to crews with skill matching, then watch every team on a live dispatch map. Crew location updates stream in, rate-limited so the board stays clean.

### GPS-Verified Check-In

Technicians log arrivals and departures with GPS — an arrival only counts within 500 m of the site, with accuracy held inside 100 m. Departure requires a prior arrival, so the trail can't be faked.

### Photo & Signature Proof

Capture before, during, after, issue, and material photos against every job, and collect a customer signature on completion — required by default. Photos store in AssetVault; the proof stays with the record.

Built for the field

## Numbers that come from the product.

Every figure below is a real CrewGrid behavior, not a marketing stat.

6

Work-order states in the dispatch lifecycle

5

Job types — install, maintenance, repair, inspection, emergency

500m

GPS proximity enforced on arrival check-in

5

Photo categories per job: before / during / after / issue / material

### Pro tier and above

CrewGrid ships on Pro ($99/mo, 5 users) and Business ($199/mo, 15 users) — bundled with field service dispatch, routing, and the mobile crew app. Pairs with AssetVault for photo storage and NotifyStack for crew alerts, both included from Pro up.

[See plan comparison](https://eternalengineos.io/pricing/)

One OS · Apps that compound

## Better together. By design.

CrewGrid is wired into the field stack: work-order photos store in AssetVault, assignment and check-in alerts fire through NotifyStack, jobs link to ProjectPath projects, and customer records tie back to ClientForge.

[ScrollForgeIn-App Store](https://eternalengineos.io/features/scrollforge/)[ClientForgeCRM](https://eternalengineos.io/features/clientforge/)[ThreadRealmCommunity Forums](https://eternalengineos.io/features/threadrealm/)[PostFrameEmail Delivery](https://eternalengineos.io/features/postframe/)[PayGatePayments](https://eternalengineos.io/features/paygate/)[NeuralGridAI Command Center](https://eternalengineos.io/features/neuralgrid/)[BookSlotScheduling](https://eternalengineos.io/features/bookslot/)[WikiShelfKnowledge Base](https://eternalengineos.io/features/wikishelf/)[BidForgeEstimates & Proposals](https://eternalengineos.io/features/bidforge/)[ProjectPathProjects & Time](https://eternalengineos.io/features/projectpath/)[AssetVaultFile Storage](https://eternalengineos.io/features/assetvault/)[TitanLedgerInvoicing & Books](https://eternalengineos.io/features/titanledger/)[NotifyStackNotification Orchestration](https://eternalengineos.io/features/notifystack/)[StockShelfInventory Management](https://eternalengineos.io/features/stockshelf/)[SignSealDigital Signatures](https://eternalengineos.io/features/signseal/)[FlowRelayWorkflow Automation](https://eternalengineos.io/features/flowrelay/)

[See the full platform](https://eternalengineos.io/features/)

Questions

## Common questions, straight answers.

### Keep exploring

- [Field service management](https://eternalengineos.io/features/project-management/field-service/)
- [Job scheduling](https://eternalengineos.io/features/project-management/job-scheduling/)
- [ProjectPath projects](https://eternalengineos.io/features/projectpath/)
- [Plans and pricingFree to start; every paid plan has a 30-day free trial.](https://eternalengineos.io/pricing/)

Which plans include CrewGrid?

Pro and Business, bundled with field service dispatch, routing and the mobile crew app.

How does dispatch work?

Jobs and work orders sit on a dispatch board; assign a crew, set the window and the crew sees it on their phone with the address and notes.

Can crews check in from the field?

Yes. Check-ins record arrival and departure with time, and photos from the job can be filed to AssetVault.

Does it connect to invoicing?

Yes. A completed work order can be invoiced from TitanLedger with the same line items.

## Run your business from one place.

Five plans, seventeen launch apps, one dashboard. Set up in under 5 minutes — change tiers any time.

[Start free$0 forever • No card • Upgrade any time](https://app.eternalengineos.io/signup?plan=free&interval=annual)[Talk to Sales](https://eternalengineos.io/contact/)

From $0 · Basic $9.95/mo · Save 20% on annual billing · Upgrade or downgrade any time